Frequently Asked Questions
Here are answers to some common questions we get from our potential customers. Please contact us by email or phone if you have any additional questions.
1. What is your coverage area?
American Home Design serves Middle Tennessee & Southern Kentucky- approximately 75 miles around Nashville, TN.
Tennessee Counties: Montgomery, Houston, Dickson, Hickman, Maury, Marshall, Bedford, Coffee, Warren, White, Macon, Putnam, DeKalb, Cannon, Williamson, Rutherford, Wilson, Smith, Trousdale, Sumner, Robertson, Davidson, & Cheatham and some cities: Stewart, Humphries, Perry, Lewis, & Jackson
2. Do you charge for your estimates?
No. In fact, we offer you more than just an estimate; we offer you an education. You’ll learn which product is right for your home and which are not. We will give you an estimated cost and all the benefits of the product. If we are unable to help you, we’ll try to steer you in another direction. Our goal is to give you all the information you need to make the best decision for improving your home. An average appointment can last 60-90 minutes. Due to the time involved and the cost of driving to your home, we ask that all home owners are present for the consultation.
3. How long has American Home Design been in business?
4. What warranties does American Home Design offer?
Most home improvement companies say they offer a lifetime warranty, in most cases, it is only a product warranty. Under the state of Tennessee, home improvement companies are required to back-up their workmanship for 1 year..
The difference between other home improvement companies and American Home Design is that we offer a Lifetime Workmanship Warranty in addition to our extensive product warranties.
American Home Design’s Lifetime Workmanship Warranty: American Home Design, Inc. warrants and agrees to correct all defects in workmanship. This warranty shall extend to the purchaser for as long as they own the house, or as long as the product warranty is in effect.
5. How long will my project take?
Once products are ordered & received, most projects just take a few days to complete.
6. Does American Home Design offer financing?
Yes! We have an in-house Finance Manager, Alan Rodgers who can assist you with your finance needs. He works closely with multiple lenders to help get your project financed.
7. What is the best time of year to do my home improvement project?
Right now! We install our products every week of the year.
8. When we replace our windows, are we really going to save money on our heating & cooling bills?
Our customers tell us how happy they are with their energy savings. The amount of money you’ll save depends on your home. Preservation Replacement Windows guarantee to save you at least a 1/3 on your energy bill. All of our products help you save energy and make your home more green.
9. Does American Home Design bid their work out to sub-contractors?
No, our installation contractors are trained & supervised by our installation managers. They are required to meet specific standards and guidelines that American Home Design has set in place.
10. Can I just replace 4 or 5 windows at a time?
Absolutely. Some customers, who are not ready to go ahead with replacing their whole house, will break their project down to 4 or 5 windows at a time.
11. Is American Home Design price competitive with the market?
Absolutely, American Home Design is the largest home improvement company in Nashville. That buying power allows us to pass our savings on top quality home improvement products onto you.
12. Does American Home Design offer references?
Yes! We have serviced over 40,000 homes in the Middle Tennessee area and most likely we have done work in your neighborhood or for someone you know.